Underwriting Service Representative

What it’s like to be a Northbridge Underwriting Service Representative

Our Underwriting Service Representatives work hard to provide support to Underwriters; performing administrative tasks that allow the Commercial Underwriting team to best serve our customers. Reporting to the Team Leader, Underwriting Service Support, they also use their strong Customer Service skills to work with our internal Underwriting teams; verifying information needed to get the job done right. Our USRs are passionate about insurance and use this opportunity to showcase their talents and further their insurance career.

They are extremely detail-oriented, accurate, and have a strong desire to complete tasks quickly - while always wanting to lend a helping hand.

If you are great at:

• Performing data entry and data calculations
• Communicating with underwriters for verification and qualification of information
• Being accurate, while also being efficient
• Multi-tasking
• Customer Service

We believe you have:

• Post-Secondary Education and/or Insurance experience
• Intermediate level computer skills, and the ability to learn new programs
• Actively pursuing a CIP designation

We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! We help you prioritize your well‑being from day 1 through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first.

Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge. At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Northbridge Financial Corporation is a leading commercial property and casualty insurance company that’s been helping protect Canadian businesses for more than 90 years. We’re 100% Canadian! We offer a wide range of creative solutions to our customers through our Northbridge Insurance, Tru Shield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture. By continually striving to challenge the status quo, and by focusing on helping our customers, we’ve been able to build our reputation as one of Canada’s largest commercial insurance providers.