Experienced Customer Service Broker Remote

Elevate your career as an Experienced Customer Service Broker with Ratehub Inc. in Alberta. This fully remote role focuses on delivering expert client service within the insurance sector.

Ratehub Inc., a leading Canadian Fintech, is seeking a Customer Service Broker for its expanding Insurance team. Bring your two-plus years of insurance experience to help clients navigate policy changes and maintain strong insurer relationships. This role thrives in a team-oriented environment, encouraging professional growth while prioritizing customer satisfaction.

Key Responsibilities:

• Provide professional advice to clients on insurance policies

• Conduct renewal reviews to boost customer retention

• Handle outbound calls for policy renewals

• Build relationships with insurers for ongoing service

• Administer policy changes through partner portals

Requirements:

• Alberta level 1 license required, level 2 preferred

• Minimum 2+ years of insurance experience

• Strong multitasking and prioritization skills

• Independent and competitive mindset

• Willingness to grow with the company

Embrace a proactive role in customer service and contribute to Ratehub's mission of enhancing financial choices for Canadians.
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