Health & Safety Insurance Advisor

Join Superdrug Head Office
- Make a Real Difference Every Day!

Location: East Croydon Station

Hours: 37.5 | 9.00am - 5.30pm
- Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

• Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation.
• Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders.
• Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors.
• Investigating claims and obtaining documentation to help determine liability.
• Ensuring solicitor letters and court claim forms are handled within required legal deadlines.
• Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.
• Handling motor claims and liaising with insurers to support risk management solutions.
• Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.
• Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.
• Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.
• Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.
• Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.
• Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.
• Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.
• Providing eye test advice and Specsavers vouchers upon request.
• Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.
• Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.
• Producing reports and providing data analysis as required for internal reporting purposes.

• Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors.
• Investigating claims and obtaining documentation to help determine liability.
• Ensuring solicitor letters and court claim forms are handled within required legal deadlines.
• Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.
• Handling motor claims and liaising with insurers to support risk management solutions.
• Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.
• Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.
• Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.
• Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.
• Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.
• Regularly checking the Display Screen Equipment (DSE) database,…