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Job Description & How to Apply Below
Location: Stony Plain
Join Ratehub as a Renewals Specialist, focusing on enhancing customer experiences in the insurance sector. This remote position centers on effective policy management and client retention.
As part of Ratehub’s Institute in Alberta, you will provide excellent customer service, conduct renewal reviews, and actively manage existing client relationships. Your contribution is essential in a burgeoning team dedicated to transforming the way Canadians approach their financial choices.
Key Responsibilities:
• Provide quality advice and exceptional customer service
• Execute renewal reviews to meet retention metrics
• Conduct outbound calls for client renewals
• Build and sustain relationships with insurers
• Manage policy changes via online platforms
Requirements:
• Valid RIBO license
• At least 2 years of experience in insurance
• Independent, ambitious, and thrives under pressure
• Strong time management and multitasking abilities
• Positive, growth-oriented mindset
This role will advance your career while ensuring top-tier service at Ratehub.
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