Remote Broker for Customer Service Excellence

Join Ratehub Inc. as a Remote Customer Service Broker, serving clients in Alberta with unparalleled insurance insights. This role is suited for those who excel in customer relations and thrive in fast-paced settings.

As a Customer Service Broker on Ratehub's dynamic Insurance team, you will support clients by ensuring their insurance needs are met efficiently. Your primary responsibilities include providing expert advice, managing policy changes, and conducting renewal reviews aimed at client retention. This position invites independent, motivated professionals keen to play a vital role in a growing fintech company.

Key Responsibilities:

• Deliver top-tier customer service and insurance guidance

• Manage client renewal processes proactively

• Contact existing clients for necessary policy updates

• Facilitate communication with insurers

• Update client documentation and policies via platforms

Requirements:

• Alberta level 1 license mandatory, level 2 preferred

• At least 2 years of relevant insurance experience

• Strong organizational and multitasking capabilities

• Positive attitude and growth-oriented mindset

• Independent and competitive spirit

Drive customer satisfaction and partnership growth in the role of Customer Service Broker with Ratehub.
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