Reinsurance Claims Underwriter

Job Type: Permanent

Build a brilliant future with Hiscox

Hiscox Re & ILS is the reinsurance and insurance-linked securities business of the Hiscox Group, providing innovative reinsurance and third-party capital solutions.

Join a high-performing reinsurance claims team responsible for handling complex treaty claims, supporting business initiatives, catastrophe reviews, reserving activities and market relationships.

• Reinsurance claims handling and administration
• Inward treaty reinsurance claims handling
• Property, Casualty and Specialty Treaty claims knowledge
• Complex claims management and resolution
• Coverage analysis and policy interpretation
• Coverage eligibility assessment
• Reserving and financial exposure assessment
• Claims reserving and risk flag management
• Large loss and catastrophe claims management
• Catastrophe loss review and analysis
• Claims investigation and evaluation
• Claims payment and settlement calculations
• Authority-based claims decision making and referral management
• Portfolio and claims trend analysis
• Reporting, documentation and data interpretation
• Operational workflow management
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• Strong analytical thinking
• Sound commercial judgement
• Financial acumen
• Problem-solving capability
• Risk assessment and decision-making
• Exposure evaluation and loss impact assessment
• Data-driven decision making
• Portfolio performance analysis
• Commercial negotiation and settlement assessment
• Strategic thinking and business awareness
• Attention to detail
• Ability to interpret complex information and make recommendations

• Excellent written communication
• Strong verbal communication
• Stakeholder management
• Broker, client and cedant relationship management
• Cross-functional collaboration with Underwriting, Actuarial, Finance and Operations
• Market relationship development
• Ability to influence and collaborate effectively
• Technical guidance and knowledge sharing
• Presentation and reporting skills
• Ability to communicate complex claims matters clearly
• Customer-focused approach

• Proactive and self-motivated
• Strong organisational skills
• Ability to prioritise competing demands
• Team player with a collaborative mindset
• Adaptable and resilient
• Strong ownership and accountability
• Continuous improvement mindset
• Continuous learning mindset
• Ability to work independently and collaboratively
• Curiosity and willingness to develop expertise
• Commitment to exceptional service
• High levels of professionalism and integrity

• ACII, CPCU, ARe, AIC or equivalent professional qualification
• University degree or equivalent experience
• Knowledge of Letters of Credit (LOCs) and collateral management
• Experience with Tableau, Power BI or similar analytics tools
• Experience supporting claims projects and business initiatives
• Process improvement and operational transformation experience
• Exposure to catastrophe modelling and large-loss reviews
• Experience with in Lloyd's and international reinsurance markets

Hiscox is recognised for underwriting excellence, innovation and empowering talented people to make decisions and build market-leading expertise. Work with amazing people and be part of a unique culture.

This role offers a hybrid working environment balancing office collaboration and remote working.

Professional qualifications, mentoring, technical training, leadership development and global market exposure are supported.

Hiscox is committed to an inclusive workplace where diverse perspectives are welcomed and valued.

We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition.