Senior Bilingual Commercial Account Manager (Insurance

Position: Senior Bilingual Commercial Account Manager (Insurance)
Senior Bilingual Commercial Account Manager (Insurance)

Leadership Track | Future Practice Leader Opportunity
Build meaningful client relationships while positioning yourself for a future leadership opportunity. This permanent full-time role offers the chance to manage strategic commercial insurance accounts, partner closely with senior leadership, and progressively develop toward a future Practice Leader position. You will gain exposure to client strategy, business development, insurer partnerships, industry specialization, and leadership initiatives while working within a collaborative and growth-focused organization.

The successful candidate will play a key role in supporting the continued growth and retention of a specialized commercial insurance portfolio while contributing to broader business objectives.
What is in it for you:

• Annual salary of 90K-110K, based on experience.

• Additional earning potential through cross-selling commissions, referrals to other business units, an annual discretionary bonus of up to 12%, and a variable bonus based on team practice performance.

• Permanent full-time position.

• Standard schedule from 9:00 am. to 5:00 pm.

• 40-hour work week with a 1-hour unpaid lunch break.

• Hybrid work environment with approximately 90% remote work and 10% in-office attendance for team meetings and events.

• Quarterly travel to Québec required as part of the role.

• 3 weeks of vacation upon hire.

• 6 personal/sick days and 2 bereavement days.

• Additional paid time off, including 1 holiday bonus day, 1 birthday bonus day, 2 religious days, 1 volunteer day, and 1 study and exam day.

• Comprehensive health and dental benefits effective from Day 1, including coverage through Greenshield and MyHSA.

• RRSP matching program through Wealthsimple, with up to a 1% employer match after 1 year of service.

• Equipment provided, including up to 2 monitors, laptop, keyboard, mouse, headset, webcam, and docking station.

• Opportunity to develop expertise within a specialized commercial insurance practice.

• Exposure to strategic account management and business growth initiatives.

• Leadership development and mentorship from senior insurance leaders.

• Defined career progression path toward a future Practice Leader position.

• Opportunity to influence the growth and direction of a specialized client portfolio.
Career Growth Opportunity
This position is designed for experienced commercial insurance professionals seeking long-term career advancement. The successful candidate will work closely with senior leadership while gaining exposure to strategic account management, business development, insurer partnerships, industry specialization, and mentorship opportunities. As the practice continues to expand, there is potential for progression into a future Practice Leader role with broader responsibility for client strategy, portfolio growth, industry leadership, and team development.
Responsibilities
Client Relationship Management

• Provide a consultative client experience to help clients make informed decisions regarding their insurance and risk management needs.

• Build and maintain strong client relationships by understanding client objectives, challenges, and insurance requirements.

• Act as a trusted advisor by providing strategic insurance guidance and proactive service.

• Identify opportunities to expand client relationships through cross-selling and referrals to internal teams, including Personal Insurance, Commercial Enterprise, and Life & Benefits.

• Assess client needs and recommend appropriate insurance solutions and coverage enhancements.

• Support client retention initiatives through ongoing engagement and relationship development.
Account & Portfolio Management
• Manage a high volume of renewals by coordinating with internal teams, insurance companies, account executives, assistant account managers, and marketing teams.

• Collaborate with an Assistant Account Manager on policy administration activities, including applications, renewals, endorsement changes, cancellations, re-marketing initiatives, and claims application support.

• Maintain accurate client records and interactions within the Broker Management…