Bilingual Claims Adjudicator at Manulife

Location: Quebec

Join Manulife's team as a Bilingual Claims Adjudicator, providing top-notch service to clients across Canada. Leverage your empathy, organization, and communication skills to make a meaningful impact.

This role seeks a Bilingual Claims Adjudicator to uphold exceptional customer service and effectively communicate with clients in both English and French. You will review claims, ensure compliance with regulations, and document interactions meticulously. With a required proficiency in mathematics and strong interpersonal skills, you'll thrive in a supportive, remote work environment.

Key Responsibilities:

• Provide exceptional service to clients during all interactions

• Review claims in accordance with insurance and privacy regulations

• Communicate effectively in verbal and written forms

• Document claim processes accurately for record-keeping

• Predict client needs through active listening and empathy

Requirements:

• Bilingual (French & English) communication skills

• Basic mathematical proficiency for calculations

• 1-2 years of claims adjudication experience preferred

• Excellent organizational skills for multitasking environment

• Strong interpersonal skills for high-pressure scenarios

Support clients effectively as a valued Bilingual Claims Adjudicator with Manulife, enhancing your career in a flexible, professional setting.
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