Customer Service Broker for Insurance Growth

Location: Fort Saskatchewan

Enhance your career as a Customer Service Broker in a fully remote position at Ratehub Inc., based in Alberta. This role is ideal for individuals passionate about customer satisfaction in the insurance field.

Ratehub Inc., a revolutionary Canadian Fintech, is in search of an Experienced Customer Service Broker to enrich its insurance team. Bring your expertise and two-plus years of insurance experience to empower clients in their insurance journeys. This position emphasizes relationship building and proactive support for client needs in a fast-paced, startup-like environment.

Key Responsibilities:

• Offer expert insurance advice to customers

• Execute renewal reviews for enhanced retention

• Initiate outbound calls for renewing policies

• Foster robust relationships with insurance partners

• Manage policy modifications through digital portals

Requirements:

• Must hold Alberta level 1 license; level 2 is a plus

• 2+ years of insurance industry experience

• Strong multitasking and prioritization abilities

• Independent and ambitious professional approach

• Committed to growing alongside the company

Engage clients effectively and contribute to Ratehub’s goal of empowering Canadians in their financial decision-making.
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