TPA Liability Claims Handler

Salary:
Competitive, dependent on experience

We are currently recruiting for an experienced Liability Claims Handler to join a well-established Loss Adjuster managing a portfolio of Employers’ Liability and Public Liability claims on behalf of a range of insurer and corporate clients.

This is an excellent opportunity for a claims professional looking to join a supportive and technically focused environment, with genuine opportunities for career development.

The Role You will be responsible for managing liability claims from first notification through to settlement, ensuring claims are handled efficiently, fairly and in line with client requirements, regulatory standards and internal procedures.

• Managing a caseload of Employers’ Liability and Public Liability claims.
• Reviewing and assessing liability, quantum and coverage.
• Establishing the circumstances surrounding claims and identifying potential fraud or third-party involvement.
• Instructing and liaising with solicitors, loss adjusters, investigators and other external suppliers where appropriate.
• Negotiating settlements with claimants and their representatives.
• Making appropriate indemnity and liability decisions within delegated authority.
• Maintaining accurate claims records and ensuring files are handled in accordance with FCA and client requirements.
• Providing a high level of service to clients, brokers and other stakeholders.
• Identifying opportunities to improve claims outcomes and minimise claims leakage.
• Managing claims in line with agreed SLAs, KPIs and internal governance requirements.

We are looking for someone with previous experience handling Liability claims, ideally within a TPA, insurer, broker or loss adjusting environment.

• Experience handling Employers’ Liability and/or Public Liability claims.
• A good understanding of liability principles and claims processes.
• Strong negotiation and decision-making skills.
• Excellent communication and organisational skills.
• The ability to manage a varied caseload and work to deadlines.
• A customer-focused approach with strong attention to detail.
• Experience working within delegated authority and agreed claims protocols.

CII qualifications or a willingness to work towards them would be advantageous, but relevant claims experience is the priority.

• Competitive salary based on experience.
• Hybrid working.
• Structured training and professional development.
• Opportunities to progress within a growing claims operation.
• A supportive and collaborative working environment.
• Exposure to a broad and varied portfolio of liability claims.

If you are an experienced Claims Handler looking for your next opportunity within a TPA environment, we'd be keen to hear from you.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company: IPS Group Limited Salary: £28,000 - £34,000

Hours:

Full-time

Location:

Remote work, B1 2AA
Job type:
Permanent Posting date: 23 Aug 2026 Closing date: 21 Sept 2026

TPA Liability Claims Handler

Location:

Remote

Salary:
Competitive, dependent on experience

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