Insurance Account Handler

Insurance Account Handler Salary: £28k -£33k DOE  great benefit package

Location:

Hove

Hours:

Mon-Fri 9am-5pm Hybrid Working:
Following the successful completion of a six-month probationary period, you'll have the opportunity to work on a hybrid basis, with three days in the office and two days working from home each week. Are you an experienced Insurance Account Handler looking to join a supportive and growing brokerage where your contribution is genuinely valued? An exciting opportunity has arisen to join a well-established and highly respected insurance business specialising in a niche sector.

This is a fantastic opportunity for someone who enjoys providing first-class customer service, building strong relationships and ensuring clients receive an exceptional level of support throughout their insurance journey. Working alongside an experienced team, you'll play a key role in servicing clients, liaising with insurers, preparing quotations and ensuring policies are administered accurately and compliantly.

Key Responsibilities Managing insurance policies from inception through to renewal. Liaising with insurers to obtain quotations for both new business and renewals. Preparing professional quotations and policy documentation. Processing mid-term adjustments (MTAs) and policy amendments. Issuing policy schedules, certificates and renewal documentation. Raising invoices and assisting with premium collection and credit control. Responding to client enquiries by telephone and email, providing an exceptional level of customer service.

Maintaining accurate records using the company's CRM system. Supporting Account Executives and the wider broking team with day-to-day administration. Ensuring all work is completed in line with FCA regulations and company procedures. Skills & Experience The successful candidate will ideally have:
Previous experience as an Insurance Account Handler, Broker Support or Insurance Administrator. Excellent administration and organisational skills with strong attention to detail. Outstanding communication skills, both written and verbal. The ability to manage multiple priorities within a busy environment. Experience using Acturis or another insurance broking platform would be advantageous. Strong IT skills, including Microsoft Office. A proactive, positive and team-focused approach.

A willingness to learn and develop within a specialist insurance sector. What's on Offer? Salary of £28,000 - £33,000 , depending on experience. Monday to Friday working hours (9:00am-5:00pm). Hybrid working available in line with company policy. Excellent benefits package. Ongoing training and development, including professional study support where appropriate. The opportunity to join a friendly, collaborative team within a growing and successful business.

A company culture that values teamwork, continuous learning, delivering quality and making a positive difference. This is an excellent opportunity for someone looking to build a long-term career within a forward-thinking insurance business that genuinely invests in its people. If you're organised, customer-focused and passionate about delivering an exceptional service, we'd love to hear from you. Please submit your up-to-date CV ASAP!