Case Underwriter

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Working hours: This role is available on a part-time, job-share or full-time basis (37.5 HPW)

At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate, detail-focused Large Case Underwriter to join our successful team.

Large Case Underwriting is where complexity meets opportunity. You’ll be responsible for assessing high-value Life, Critical Illness, and/or Income Protection applications, often involving substantial Sum Assureds. This role goes beyond standard underwriting—requiring careful analysis of automatic medical reports, in-depth medical exams, blood tests, financial questionnaires, and accounts.

You’ll work closely with our Reassurers, as well as our Sales and Pricing teams, to deliver bespoke and competitive pricing solutions. Providing timely and regular updates to advisers, and building excellent working relationships, will set you apart and help us deliver outstanding customer service.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

We’re seeking an experienced underwriter with a passion for excellence in complex and high-value cases, who thrive on building strong relationships and delivering exceptional service

• Assess large, complex life insurance applications, making high-quality, timely decisions in line with Zurich’s philosophy and frameworks
• Make quality, timely decisions in line with the Zurich underwriting philosophy and frameworks, underwriting applications to a high standard
• Confidently analyse and interpret a wide range of medical evidence, financial documentation, and risk factors
• Liaise closely with Reassurers and internal teams to create bespoke, competitive offers for our customers
• Engage and develop excellent relationships with our strategic accounts and deliver a market leading service
• Build and nurture strong working relationships with colleagues across Sales, Pricing, and other key functions
• Support and mentor colleagues, sharing your expertise and helping to develop our team’s capabilities
• Contribute to a culture of continuous improvement, always acting with integrity and a positive, can-do attitude
• Train and support other team members, providing coaching where needed
• You will be responsible for supporting our inbound phone line when required

• Someone with authority to underwrite high-value protection products (Life, Critical Illness, and/or Income Protection)
• Previous experience in a large-case/high-net-worthlifeunderwriting role
• Current underwriting authority for life cover of £1.5 million or more is preferred, and autonomies for CI and IP preferrable as well.
• Experience in financial underwriting is essential.
• Strong analytical skills and the ability to make informed decisions on complex cases
• Excellent communication skills, both written and verbal, with the confidence to explain decisions and negotiate outcomes
• Experience working in a team environment, as well as independently
• High attention to detail and a proven track recordof delivering quality results
• Good IT skills and familiarity with underwriting systems

Everyone’s different. That’s why at Zurich, we offer a wide…