Claims Technician - Legacy Job Horsham England UK,Insurance

Pro Insurance currently has a new opportunity for a Claims Technician to join our Legacy Claims Team, processing claims in supporting an existing client.

Pro operates a hybrid working model and the majority of this role will be working from home with travel to a local ELPL hub in Glasgow, Liverpool or Horsham on a weekly basis and other locations when required.

Purpose of Role & Responsibilities

Reporting to the Claims Manager,the Claims Technician will handle a caseload Employers Liability (“EL”)/Public Liability (“PL”) disease claims, to include, but not limited to, the following
NIHL
HAVS
Managing all diaries and post within the agreed SLAs
Liaising with solicitors and brokers
Developing effective business relationships internally and externally
Maintain accurate records for auditing and regulatory purposes
Identifying potential fraud
Proactively support the team in their achievements and overall business objectives
Provide technical advice and guidance to external clients
Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
Contribute to projects relevant to the sub vertical
Strengthen Client Relationships
Represent Pro in a Professional manner to both peer and potential marketplace acquaintances

Skills and Experience

Experience in NIHL is essential
Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
Experience in other claims is a distinct advantage
Effective communication skills and key stakeholder relationship management skills
Adaptable to change
Strong relationship building skills and a professional and approachable manner
Ability to work towards SLAs with accuracy

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