Auto Claims Advisor

Position: Auto Claims Advisor - Hybrid Role
Become an Auto Claims Advisor at Aviva Canada, the leading property and casualty insurer. This hybrid position allows you to provide critical support to customers while guiding them through their claims experience.

At Aviva Canada, we prioritize customer needs, and as an Auto Claims Advisor, you will be the voice of reassurance they need during challenging times. Emphasizing empathy and efficiency, your responsibilities will include thorough investigations and compliance with company guidelines. You’ll also have opportunities for training and career growth.

Key Responsibilities:

• Guide customers during their auto claims journey

• Investigate each claim thoroughly and decisively

• Follow company and industry best practices

• Stay updated with continuous claims training

• Collaborate on special projects to enhance customer service

Requirements:

• 1-2 years of experience in auto claims adjusting desired

• Experience in a Call Center preferred

• Strong verbal and written communication skills

• Ability to work effectively in a digital setting

• Curiosity for process enhancement initiatives

Support Aviva Canada in making a lasting impact on customer lives while enhancing your professional skills.