Field Special Investigator

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team
, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.
The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Field Special Investigator for our growing team!

This permanent full-time role is based in Dartmouth, Nova Scotia.

What you'll do here:

· Evaluate concerns and fraud indicators to develop investigative plans for all lines of business in insurance claims, including Property, Auto, Casualty, Accident Benefits.

· Conduct all aspects of the investigations, including in-person and telephone interviews with individuals, businesses, law enforcement, and all entities pertinent to the claim

· Collect, source and preserve evidence as it relates to investigations, including statements, records, reports, and salvage

· Analyze information to identify trends, summarize findings and make recommendations to the business for further investigation and claims handling

· Consult internally with Claims business units, and provide resources and recommendations to support the fraud initiatives, as required

· Communicate effectively with all stakeholders, and prepare reports, trial briefs, and updates on investigations in a timely and respectful manner

· Build and maintain productive business relationships with law enforcement (police, fire, border control), government bodies, and investigative organizations

· Attend court proceedings or hearings, as required

· Participate and/or lead project work and training initiatives, internal and external

· Work using a home office and company vehicle (with an assigned administrative office at Dartmouth’s location)

What you bring to the table:

· University degree or any combination of training and experience deemed relevant for the role

· 5+ years senior claims investigation experience is required

· Claims Field Investigation or Field Adjusting experience is an asset

· Strong investigative interviewing and statement-taking skill

· Comprehensive knowledge of evidence…