Accident Adjuster Level 1

Job

Employment Type:

Existing Role

We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations:
Winnipeg, MB;
Calgary, AB;
Edmonton, AB;
Lethbridge, AB.

English.

At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role.

The salary offered is estimated to be within the following range: $61,000 - $71,000. Candidates with salary expectations outside of the range are still encouraged to apply.

Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance.

In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.

Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

At Wawanesa, we’re committed to delivering a thoughtful, supportive claims experience when our members need us most. We’re looking for a Claims Adjuster 1 / Recovery Care Specialist 1 – Accident Benefits to join our team and help injured members navigate low to moderate complexity accident benefits claims with care, empathy, and sound judgment. In this role, you’ll proactively investigate claims, apply policy coverages, collaborate with internal and external partners, and support early, appropriate, and sustainable claim outcomes while meeting service, regulatory, and financial expectations.

• Provide empathetic guidance and support to injured members throughout the claims process, delivering an exceptional member experience.
• Communicate clearly and professionally with injured members and stakeholders through telephone, digital, and written correspondence, ensuring inquiries are addressed promptly.
• Collaborate with treatment providers, service vendors, and other stakeholders to help ensure members receive appropriate support and services throughout their recovery.
• Set and update claim and expense reserves in a timely manner based on available information and established guidelines.
• Support litigated claims by instructing and directing…