Intermediate Auto Claims Adjuster at Aviva

Take on a rewarding position as an Intermediate Auto Claims Adjuster with Aviva Canada. Provide unmatched service to customers navigating the claims process in a hybrid environment.

In this important role, you'll serve as the first point of contact for clients needing assistance with their auto collision claims. Your responsibilities will include thorough investigations and making informed decisions to ensure the best outcomes for your customers. Aviva's commitment to flexibility allows you to balance office and remote work effectively.

Key Responsibilities:

• Guide customers through claims investigations

• Follow company regulatory practices meticulously

• Work independently via digital platforms

• Engage in ongoing claims training and development

• Contribute to special projects aimed at enhancing service

Requirements:

• 1-2 years in Auto Claims Adjusting is beneficial

• Call Center experience considered an asset

• Strong communication skills, both written and verbal

• Ability to adapt to digital environments

• Positive mindset towards improving customer experiences

Elevate customer satisfaction in a critical role with Aviva, where your contributions truly matter.