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Remote Claims Investigator

Remote / Online - Candidates ideally in
Centurion, 0014, South Africa
Listing for: Placements24
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Job Description & How to Apply Below
About the Role

Our client is actively seeking a dedicated and proactive Remote Claims Investigator to join their fully distributed team. This position offers the opportunity to conduct comprehensive investigations into insurance claims from the comfort of your home office, utilizing advanced digital tools and communication platforms. You will be instrumental in gathering evidence, interviewing relevant parties, and preparing detailed reports to support accurate claims resolution, contributing to the company's commitment to efficient and fair claims handling nationwide.

This is an ideal role for an experienced investigator seeking the flexibility and autonomy of a remote work environment without compromising on professional impact or career development.

Key Responsibilities
  • Conduct thorough investigations of insurance claims, gathering all pertinent information and documentation remotely.
  • Perform background checks and interviews with claimants, witnesses, and other relevant parties via phone, video conference, or digital communication.
  • Analyze claim details, policy provisions, and investigative findings to determine the validity and extent of liability.
  • Prepare comprehensive, objective, and well-structured investigative reports for review by claims adjusters and management.
  • Collaborate effectively with internal claims teams and external stakeholders using digital collaboration tools.
  • Maintain strict confidentiality and adhere to all regulatory compliance standards throughout the investigation process.
Requirements
  • Proven experience in claims investigation , fraud detection, or a related investigative field.
  • Demonstrated ability to work independently and manage a caseload effectively in a remote setting .
  • Strong analytical, critical thinking, and problem-solving capabilities.
  • Excellent written and verbal communication skills, with the ability to conduct interviews remotely.
  • Proficiency in using digital communication tools, investigative databases , and standard office software.
Benefits
  • Competitive annual salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance coverage.
  • Generous home office setup allowance and internet reimbursement.
  • Opportunities for professional growth and advanced investigative training .
  • A fully remote work structure promoting work-life balance and flexibility.
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