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Sr. Loss Adjuster, Homeowner Claims - Remote

Remote / Online - Candidates ideally in
Ames, Story County, Iowa, 50201, USA
Listing for: CSAA
Remote/Work from Home position
Listed on 2026-10-08
Job specializations:
  • Insurance
    Insurance Claims, Property Insurance, Insurance Analyst, Underwriter
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below
Position: Sr. Large Loss Adjuster, Homeowner Claims - Remote

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Internal candidates:
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Job Title

Sr. Large Loss Adjuster, Homeowner Claims
- Remote

Requisition Number

R8024 Sr. Large Loss Adjuster, Homeowner Claims
- Remote (Open)

Location

California
- Home Teleworkers

Additional Locations

Arizona
- Home Teleworkers, Colorado
- Home Teleworkers, Nevada
- Home Teleworkers, Utah
- Home Teleworkers

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.

Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Sr. Large Loss Adjuster, Homeowner Claims
- Remote

Your Role

With limited supervision, is responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $250,000 in structural damage. With supervision oversight, handles claims up to policy limits for all 1st-party coverages. Provides direction regarding the investigation of the loss and will work with representatives from SIU, Subrogation, Bureau Litigation and Claims Coverage Question Unit as needed in completing this task;

responsible for providing recommendations to management pertinent to these losses. Additionally, works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion throughout all states where CSAA IG provides homeowner policies. Responsible for developing structural repair bids using approved estimate writing program for claims classified as large losses. May be required to respond to catastrophe situations outside of normal work area.

Your

Work
  • Responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $250,000 in structural damage.
  • Responsible for evaluation of personal property losses associated with dwelling losses.
  • Handles claims up to policy limits for all 1st-party coverages.
  • May handle desk claims.
  • Provides direction regarding the investigation of the loss and will work with representatives from SIU and Subrogation as needed in completing this task; responsible for providing recommendations to management pertinent to these losses.
  • Works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion.
  • Responsible for developing structural repair bids using Xactimate.
  • May handle multiple states and must understand the laws and regulations of each.
  • Assesses building damage, decides the scope of necessary repairs and writes an estimate to rebuild the home.
  • Negotiates with insureds, contractors, engineers and public adjusters to arrive at an agreed cost-of-repair.
  • Consults with outside legal counsel on complex coverage issues.
  • May be required to respond to catastrophe situations outside of normal work area.
  • Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).
  • Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
  • Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
  • Travels as needed for role, including divisional / team meetings and other…
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