Short-Term Disability Case Manager Remote

Make an impact as a Short-Term Disability Case Manager with us, providing exceptional disability management services from your home. Deliver timely, compassionate care while processing STD claims efficiently.

In this 12-month remote role with DMI, you'll adjudicate Short-Term Disability claims accurately and support clients throughout their journey. Your key responsibilities will include interviewing claimants, managing documentation, and working with insurance agencies to ensure compliance. You'll collaborate with the early intervention team while adhering to strict service standards.

Key Responsibilities:

• Manage and adjudicate all Short Term Disability claims

• Gather essential information through claimant interviews

• Process claims in chronological order and according to standards

• Liaise professionally with medical and legal professionals

• Draft communications outlining claim activity and next steps

Requirements:

• 3+ years in claims within group insurance

• Post-secondary education or equivalent experience

• Familiarity with medical terms and disability language

• Medical background preferred (e.g., Nursing, Physiotherapy)

• Strong communication and client-centric focus

Bring your claims expertise and compassion to ensure the best outcomes for our clients in your remote role.