Underwriting Innovation Lead - Remote

Job d:

Location:

Eden Prairie, Minnesota, United States Salary: $112,700 - $193,200/year

Job Area:
Optum Insight Consulting Company:
United Health Group Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.

Role Profile We are seeking an innovative and business-minded professional with underwriting expertise and a passion for solving complex problems through technology. In this role, you will help shape the future of underwriting by identifying opportunities to leverage AI, automation, and emerging technologies to improve workflows, decision-making, and user experiences.

Working across underwriting, product, and technology teams, you will translate business challenges into actionable concepts, evaluate solution options, assess feasibility, and support the development and implementation of innovative capabilities. The ideal candidate understands underwriting processes, is curious about the practical application of AI and automation, and excels at collaborating with diverse stakeholders to drive meaningful business outcomes. Success in this role requires solid analytical thinking, sound judgment, and the ability to connect underwriting expertise with technology-driven innovation.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

4+ years of experience in underwriting, underwriting operations, insurance product, consulting, or a closely related business function2+ years of experience working in underwriting workflows: underwriting risk evaluation, underwriting decision-making processes, or supporting the needs of underwriting professionals2+ years of experience identifying business problems and translating them into workflow, product, process, or technology opportunities

Experience working cross-functionally with business, product, and technology teams to evaluate solution options and technical feasibility

Proven solid analytical and problem-solving skills, including the ability to structure ambiguous problems, synthesize information, and develop actionable recommendations

Proven solid communication, facilitation, and presentation skills, with the ability to build alignment across diverse stakeholders

Proven curiosity about AI, automation, and emerging technologies, with the ability to quickly understand how new capabilities could be applied to underwriting workflows

Willing to travel up to 10%

Preferred Qualifications:

Experience with underwriting transformation, workflow modernization, automation, digital product, or process improvement initiatives

Experience working on solutions involving generative AI, machine learning, intelligent automation, decision support, or related technologies

Experience developing or evaluating product concepts, prototypes, proofs of concept, or pilots

Experience with product management, product strategy, design thinking, service design, journey mapping, or workflow discovery

Experience working within Agile methodologies and cross-functional Agile delivery teams

Experience working in a regulated environment and considering compliance, privacy, governance, explainability, or operational risk when designing solutions

Familiarity with practical AI concepts such as large language models, AI agents, human-in-the-loop workflows, model limitations, and responsible AIFamiliarity with underwriting technology, including workflow platforms, rules engines, document processing, or decision-support tools
* All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to…