Client Services Representative
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-10-11
-
Insurance
Insurance Sales, Life Insurance, Insurance Agent & Advisor -
Sales
Insurance Sales
Customer service skills carry straight into this 100% remote, 1099 independent-contractor life insurance sales role. You'll help families who requested information understand their options and apply, and we walk you through licensing if you need it.
What you'll actually do- Return calls from people who have already asked about life insurance
- Listen first: learn the household, goals, and concerns before presenting anything
- Explain options in plain language, then complete the application together
- Record notes and next steps in the CRM so no follow-up slips
- Check in with each client while the carrier reviews their application
- Keep learning products, carriers, and state rules through ongoing training
- Experience in customer service, support, or call-center work where listening came first
- Patient explaining unfamiliar details more than once without sounding rehearsed
- Comfortable guiding someone from questions to a decision
- Willing to complete state licensing before selling; timelines vary by state
- A computer, a phone, and reliable internet
- At least 18 and legally authorized to work in the United States
- Contracts with 43 carriers, so you can match each family to coverage that fits
- Exclusive lead systems that put you in front of people who've already asked about coverage
- Direct mentorship from Ben and Andrea, who run the agency
- Weekly team calls, call reviews, and scripts available to agents
- Guidance through state licensing if you aren't licensed yet
Compensation: paid under an independent contractor (1099) contract. If you'd rather only answer questions than help someone reach a decision, this isn't the right fit.
------------------------------------------------------------------
The Wood Agency Life. Ben Wood, NPN . Independent insurance agency. Agents are independent contractors (1099) paid under contract. A state life insurance license is required before soliciting or selling business, and licensing timelines vary by state. Equal opportunity — we consider every applicant regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).