Personal Line Account Manager- Insurance Job Norfolk Virginia USA,Insurance

Personal Lines Account Manager – High-Net-Worth

Norfolk, VA | Full-Time | Hybrid (3 days in office, 2 days WFH)

Monday–Friday, 8:30am–5:00pm

About the Role

A Norfolk-based property & casualty insurance company is looking for an experienced Personal Lines Account Manager to serve its high-net-worth clients. You'll manage an established book of roughly 300 accounts (average premium of about $15,000) and deliver attentive, concierge-level service that builds lasting client relationships.

Base salary: $60,000–$70,000 per year
Christmas bonus
401(k) with 3% employer match
Generous benefits package
Paid time off
Paid holidays, including 2 floating holidays
Hybrid schedule: 3 days in office, 2 days work from home

What You'll Do

Manage a high-volume book of high-net-worth personal lines accounts while keeping your work accurate, responsive, and timely
Build lasting client relationships through personalized, concierge-level service
Process endorsements, manage renewals, remarket accounts, and conduct coverage reviews
Apply your knowledge of personal property and casualty coverages, underwriting guidelines, and policy servicing
Work closely with carriers, producers, and internal teams to resolve issues and meet client needs
Use carrier platforms and our agency management system (AMS
360 experience preferred)

Must-Haves

3+ years of personal lines account management experience
High-net-worth personal lines experience (carriers such as PURE, Chubb, Cincinnati, AIG Private Client, and Berkley One)
Experience independently servicing renewals, endorsements, coverage reviews, and remarketing
Strong client relationship skills and the ability to deliver responsive, concierge-level service
Ability to manage an established book accurately and meet deadlines

************** LOCAL CANDIDATES ONLY *****************

Please Note:

This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions.