Group Coordinator , II, or III DOE

Level I: Work from home within Arkansas, Idaho, Oregon, Utah, and Washington. Preference will be given to current employees and candidates who reside in Arkansas, Idaho, or Utah.
Level II or III: Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and Springdale offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo, Lewiston, Little Rock, and Springdale offices, or who are willing to relocate.
Build a career with purpose. Join our
Cause
to create a person-focused and economically sustainable health care system.

Every day, Cambia's dedicated team of Large Group Coordinator I, II, or III DOE is living our mission to make health care easier and lives better. As a member of the Sales Support & Operations team, our Large Group Coordinator I, II, or III DOE manages onboarding and paperwork for new and renewing 101+ employer groups, analyzes benefit details, and provides administrative and technical support to sales, service, and downstream teams – all in service of creating an economically sustainable health care system.

What You Bring to Cambia:

• Large Group Coordinator I would have a Bachelor's degree in Business or related field and 1-2 years of experience in healthcare, such as sales and marketing, sales support, customer service, claims, membership or equivalent combination of education and experience.
• Large Group Coordinator II would have a Bachelor's degree in Business or related field and 3-5 years of experience in healthcare, such as sales and marketing, sales support, customer service, claims, membership or equivalent combination of education and experience.
• Large Group Coordinator III would have a Bachelor's degree in Business or related field and 5-7 years of experience in healthcare, such as sales and marketing, sales support, customer service, claims, membership or equivalent combination of education and experience.

• Demonstrated ability to use MS Office and other corporate software, with comprehensive knowledge of Underwriting and Marketing guidelines.
• Comprehensive knowledge of health insurance products, new industry developments (e.g., Healthcare Reform), sales processes, terminology, and operational flow.
• Strong verbal, written, and interpersonal communication and customer service skills, with the ability to build effective working relationships across cross-functional departments (e.g., Group Services, Underwriting, Product Build, Claims, Membership, ASO Unit).
• Demonstrated knowledge of the Configurator Tool process, including in-depth knowledge of large group benefit plans and benefit documents.
• Demonstrated experience recognizing problems and resolving complex issues.
• Ability to organize, prioritize, and meet deadlines while working under pressure and handling multiple projects or group activities simultaneously.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings is highly desired.

• All level I requirements, plus:
• Demonstrated organizational and administrative skills to plan and delegate large group functions as needed.
• Proficient skills in the creation and proposal design of RFPs for large, complex 101+ fully insured and ASO accounts.
• Strong relationship and leadership skills to motivate and inspire co-workers.
• Ability to facilitate internal or external discussions to manage questions, resolve issues, or finalize decisions related to quotes and new/renewal group onboarding.
• Levels of this job description are in relation to the levels of complexity and size of groups that are worked. Highest level of complexity and member count would be assigned to Level III staff.

• Responsible for all internal sales and service operations for new and renewing 101+ fully insured and ASO accounts; provides administrative support to Sales and Account Executives and serves as liaison between internal departments to support overall sales and growth goals.
• Reviews benefits, contracts, and prior carrier documents to support quote preparation; ensures legislative mandates and benefit changes are reflected in the configurator tool for Underwriting, coordinating with Sales/Account Executives, Underwriting, and the Customization Team for accuracy.
• Prepares quotes for timely submission.
• Manages…