Claims Processor

Our client is seeking an organized and efficient Claims Processor to support their operations in Welkom . This role is crucial for ensuring that insurance claims are handled accurately and promptly, from initial submission through to resolution. You will be responsible for reviewing claim forms, verifying policy details, and entering data into the claims management system. The ideal candidate possesses strong administrative skills, a keen eye for detail, and a commitment to providing reliable support to the claims department in the Free State region.

This hybrid position offers a balance between in-office collaboration and the flexibility of remote work.

• Receive, review, and verify incoming insurance claim forms and supporting documents for completeness and accuracy.
• Enter claim data into the claims management system and ensure data integrity.
• Identify and flag any discrepancies or missing information for follow-up.
• Communicate with policyholders, agents, and other departments to gather necessary information.
• Process claim payments or denials according to established procedures and guidelines.
• Assist claims adjusters and managers with various administrative tasks as needed.

• Previous experience in an administrative or data entry role, preferably within the insurance or financial services sector.
• Excellent data entry skills and a high degree of accuracy.
• Proficiency in using computer systems and standard office software.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Good written and verbal communication skills.
• Familiarity with insurance terminology is a plus.

• A competitive annual salary and standard employee benefits.
• Hybrid work model providing a blend of office and remote work flexibility.
• Training on company-specific systems and insurance processes.
• Opportunities for growth within the claims processing department.
• A structured and supportive work environment in Welkom .