Online Benefits Support Representative | Entry Level
Dothan, Houston County, Alabama, 36303, USA
Listed on 2026-10-12
-
Insurance
-
Customer Service/HelpDesk
Online Benefits Support Representative - Entry Level
Company:AO Globe Life
Location:100% Remote – United States
Job Type:Full-Time | Flexible Schedule | Training & Mentorship Provided
Are you looking for a
work-from-home career
where you can help people, build meaningful relationships, enjoy schedule flexibility, and create long-term professional and income opportunities?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as
Remote Specialists
.
In this role, you'll meet virtually with veterans, labor union members, credit union members, associations, and working families to help them understand available
life, accident, and supplemental health insurance benefits
. You'll provide personalized guidance, assist with enrollment, and continue supporting clients after coverage is in place.
This position combines
customer service, benefits education, relationship management, and consultative sales
in a fully remote environment.
No previous insurance experience is required.We provide structured training, mentorship, professional development, and guidance through the insurance licensing process.
Opportunity Highlights- 100% Remote – Work From Home
- Qualified Client Opportunities Provided
- No Lead Purchasing Required
- Weekly Performance-Based Compensation
- Performance Bonuses & Renewal Income Opportunities
- Comprehensive Training & Mentorship
- Flexible Scheduling
- Leadership & Management Growth Opportunities
For more than
70 years
, AO has served working families by providing life, accident, and supplemental health insurance benefits designed to help families protect their financial future.
As part of the
Globe Life
family of companies, our organization emphasizes
integrity, exceptional client service, mentorship, professional development, and leadership growth
.
What You'll Do
As a
Remote Insurance Specialist
, you'll work directly with clients through scheduled Zoom and phone appointments.
- Meet virtually with clients through Zoom and phone
- Learn about each client's needs, priorities, and coverage goals
- Explain available life, accident, and supplemental health insurance benefits
- Answer questions regarding coverage, benefits, and policy features
- Provide needs-based coverage recommendations
- Guide clients through applications and enrollment
- Assist with required documentation
- Deliver professional, personalized customer service
- Build long-term client relationships through trust and consistent communication
- Conduct policy reviews when appropriate
- Assist with beneficiary updates and policy service requests
- Provide ongoing policy support
- Assist clients with navigating the claims process when needed
- Maintain accurate digital records and follow-up documentation
- Follow applicable company procedures and state insurance requirements
- Complete structured virtual onboarding and training
- Participate in weekly coaching and mentorship
- Develop communication, presentation, and relationship-building skills
- Continue building insurance and product knowledge
- Participate in leadership development opportunities
- Collaborate with a supportive virtual team
100% Remote Work
Build your career from home while remaining connected to a virtual team through training, coaching, and collaboration.
- No daily commute
- Virtual client appointments
- Modern digital business tools
- Remote training and mentorship
- Flexible scheduling opportunities
Representatives have access to
company-provided client opportunities
, including individuals and families interested in learning more…
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