Claims Representative II, Professional Liability

Job Title:

Claims Representative II, Professional Liability

Pay Information:
Non Exempt, $74,200 - $92,700 per year

Location:

Remote first work environment with occasional travel and in office meetings. Preference for candidates in California, Oregon, Washington, and Nevada.

We are The Dentist Insurance Company (TDIC), and we promise to protect only dentists, protect them better than any other insurance company and be there when they need us.

TDIC was founded in 1980 by a small group of California Dental Association members in response to skyrocketing malpractice premiums that impacted dentists’ ability to practice productively and patients’ ability to access care. Since that time, we’ve grown to protect 24,000+ policyholders across 15 states with a comprehensive suite of dentist-centric insurance products and risk management tools. With this singular focus and the unparallelled expertise of people who understand dentistry, we’ve earned the trust of our community.

TDIC has been rated A (Excellent) by AM Best for financial stability for 28 consecutive years, as well as the Best of Insurance award from Clearly Rated for client satisfaction. We’ve also earned endorsements from nine dental associations.

At TDIC, we seek out, welcome and support the best and brightest individuals across unique specialties and prioritize diversity in our hiring practices. We know our employees are an integral part of our success. We value individual talents while encouraging a collaborative, inclusive, respectful and forward-thinking work environment.

As our organization continues to innovate and grow, we invite you to be a part of what’s next.

• Remote and hybrid flexibility and technology to support remote work
• Generous time off program starting at 22 days of PTO and
  13 paid holidays (includes a floating holiday and winter closure)
• Highly competitive medical, dental and vision plans, including FSA and HSA account options
• 401(k) plans, with a generous match and safe harbor contributions upon eligibility
• Paid parental leave
• Wellness programs, including incentives and an In-Shape Family Fitness discount
• Opportunities for professional development, training and leadership skill-building
• Critical illness, accident, life, pet, short term and long-term disability insurance options
• Employee Assistance Program (EAP) for support navigating day-to-day challenges

• Collaboration:
  
  Proactively engages with an iterative mindset to enhance ideas and achieve organizational results;
  Cultivates relationships, builds partnerships, shares and learns without boundaries.
• Service:
  Focusing on meeting needs and exceeding expectations for those served inside and outside the organization.
• Respect:
  Embracing others for their true authentic self; nurture and promote an environment that values diversity of thought, input, experience and expertise.

• Problem Solving:
  Applies analysis, creativity, resilience and logic to reach optimal outcomes; develops and implements solutions.
• Courage:
  Appropriately engages in hard conversations; asks tough questions without hesitation; provides timely, empathetic and constructive feedback.
• Decision Making:
  Decides with intention, reflection and reason while maintaining a big-picture mindset; clarifies purpose, evaluates alternatives and analyzes risks

• Working with supervisor to identify, evaluate and make determinations on issues related to coverage.
• Working under close supervision to investigate and make determinations related to cause and origin of loss and liability, including retaining and supervising outside adjusters, legal counsel and other vendors, to ensure efficient adjustment of claims. The Claims Representative II…