Account Manager - Client Solutions

Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.

• Supports Producer teams in developing new business opportunities for existing clients and prospects interested in the NASC.
• Discusses and creates renewal strategy with Producer for continuing NASC products.
• Analyzes and compares current exposures and develops renewal or new business specifications for marketing the NASC products.
• Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy.
• Reviews and summarizes marketing results and prepares proposals.
• Finalizes proposals and presentations in coordination with Producer.
• Manages the complexity of onboarding new clients for the NASC enrollment services team.
• Minimal travel required to meet high profile clients and represent the NASC during benefit fairs, or support producer with NASC representation.
• Provides technical guidance to staff assisting with client needs or procedural issues.
• Notifies brokers of pertinent information related to client retention.
• Meets with clients as needed or directed by Producer.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

• Associate's Degreeor equivalent combination of education and experience
• Six (6) or more years related work experience
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal

• Excellent leadership, problem solving and time management skills.
• Excellent customer service skills, including telephone and listening skills.
• Excellent verbal and written communication skills.
• Ability to work within a team and to foster teamwork.
• Proficient in Microsoft Office Suite.

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