Loss Adjuster - Charleston, WV
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-10-15
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Insurance
Insurance Claims, Insurance Agent & Advisor, Insurance Analyst, Risk Manager/Analyst
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job DescriptionThe Lead Consultant is responsible for management and oversight of Home Office Claim Department referrals. The individual grants settlement authority on the most complex claims valued in excess of Market Claim Office (MCO) and Regional Claim Office (RCO) limits, approving requests to go to trial on cases where the gross exposure is in excess of MCO authority, and general oversight of all large losses for a specific CSA or CSAs.
- Reviews and provides approval on cases which the MCO plans to take to trial
- Reviews coverage, liability, and/or damages on the most complex cases referred for authorization and collaborates with Field leadership on additional steps to be taken and other feedback and direction
- May serve as specialist and subject matter expert on projects as needed
- Performs file reviews for various highly complex projects or for cases in litigation, analyzes data, and reports findings
- Reviews cases to determine if CWP is appropriate given gross tort value exposure
- Supports the Field with discretionary referrals on the most complex coverage issues and engages Home Office Claim litigation for involvement and direction, as needed
- Collaborates with Frontline Performance Experts (FPEs), Frontline Performance Leaders (FPLs), and Claim Process Specialists (CPSs) to share experience and trends identified in referred cases
- Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices
- This job does not have supervisory duties.
485349
Minimum Education RequiredHigh School/GED
Additional Qualifications/ResponsibilitiesAs a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
SkillsAutomobile Liability, Bodily Injury Claims, Client Counseling, Complex Claims, Complex Litigation, Conflict Management, General Liability Claims, General Liability Insurance, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Insurance Claims Investigations, Large Loss Claims, Liability Insurance, Litigation, Negotiation, Strategic Thinking, Tort Liability, Torts
CompensationCompensation offered for this role is 98,100.00 – annually and is based on experience and qualifications.
City*Charleston
State*West Virginia
Claims
Job CodeIns Insurance
Affiliate SponsorAll State
Salary Range$75,000-$100,000
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