Personal Lines Insurance Account Manager

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Personal Lines Account Manager to join a fast-growing team with a brokerage in Toronto. This role will be responsible for managing a book of personal lines business, and helping to drive growth while maintaining strong relationships with existing clients.

• Join a reputable brokerage on small but growing team.
• Competitive compensation package with benefits, and generous commission structure for new business and renewals.
• Work From Home available after initial training.

• Client Service & Support:
  Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
• Account Management:
  Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive.
• Cross-Selling & Up-Selling:
  Identify and act on opportunities to cross-sell and up-sell products to maximize account growth.
• Claims & Endorsements:
  Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals.

• Minimum 3-5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Proficiency in Power broker is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.