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Hybrid Claims Monitor & Customer Care Advisor

Remote / Online - Candidates ideally in
Leicester, Leicestershire, LE1, England, UK
Listing for: Hastings Direct
Full Time, Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Insurance
Salary/Wage Range or Industry Benchmark: 27550 - 28800 GBP Yearly GBP 27550.00 28800.00 YEAR
Job Description & How to Apply Below

Hastings Direct is hiring a Hire Monitor Claims Handler in Leicester. The role supports non-fault accident cases, offering vehicle repair and car hire solutions while delivering excellent customer service. Training is hybrid, with a path to flexible in-office/remote work after initial weeks.

The salary starts at £27,550 with potential to progress to £28,800 in roughly a year, plus benefits. A strong focus on development and stakeholder management is required.

As a Hybrid Claims Monitor & Customer Care Advisor, you will play an important part at Hastings Direct in Leicester, England, United Kingdom.

The position is based in Leicester, England, United Kingdom.

This opportunity is part of our work in Sales.

The advertised compensation is 28.000 - 29.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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