Personal Lines Risk Solutions Consultant; CT​/MA)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

to cover the Connecticut and Massachusetts territory. Position is eligible for a fully remote arrangement with local travel. This is a full-time, exempt role.

Role provides risk solutions support to Hanover’s Personal Lines division for Prestige clients.

• Perform on-site policy holder home inspections to evaluate risk and recommend services and solutions to mitigate risk.
• Consult with policy holders on risk management services such as proactive home maintenance, disaster preparedness, security, and loss mitigation aids.
• Identify cross sell opportunities for additional coverages such as Marine and Auto.
• Participate in innovation pilots with the Personal Lines Product team.
• Support risk management content generation by Personal Lines Marketing team.
• Strong interpersonal skills and ability to interact with policyholders and agents.
• Collaboration with Underwriting, Risk Solutions home office technical and field teams, PL Product, PL Claim and PL Marketing.
• Participate in association and industry relations activities including attending meetings and conferences representing company.

• At least 4 years Risk Solutions/Loss Control field experience with a personal lines national/regional insurance carrier.
• Motivated self-starter with demonstrated initiative; ability to work independently.
• Building construction, homeowner, and marine insurance coverages, underwriting and claims.
• Superior analytical & problem-solving skills.
• Aptitude for numerical and/or financial evaluation of business performance.
• Ability to work in a dynamic environment on multiple projects, tasks, or assignments.
• Results orientation.
• Superior communication skills, both oral & written.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.

• Ability to use a personal computer and other standard office equipment.
• Ability to work in a fast-paced environment.
• Frequent travel within Connecticut and Massachusetts.
• Ability to sit and/or stand for extended periods.
• Full-time position requiring flexibility in working hours to accommodate homeowner schedules.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDEO
• On-site medical/wellness center (Worcester only)

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the…