Mechanical Claims Adjuster; Remote Job Mesa Arizona USA,Insurance

Position: Mechanical Claims Adjuster (Remote)
What’s Under The Hood

Drive Time Family of Brands includes Silver Rock, which provides quality warranty and ancillary products, and a customer-friendly claims process. Silver Rock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims.

What’s Under The Hood

That’s Nice, But What’s the Job?
So What Kind of Folks Are We Looking for?
* Must reside in TX, UT, GA, FL, NV, NC, AZ, CO, IN or TN state
* Responsibilities of the Job (Or Better Known as, Your Next Destination)

Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty.
Properly adjudicates claims within approval limit and in accordance with department & industry standards.
Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions.
Effectively navigates department resources in order ensure adherence to department process flows and policies.
Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims.
Other duties as assigned

Knowledge,

Skills And Abilities

(The Good Stuff)

Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices.
Must have clear and professional verbal and written communication, as well as strong negotiation skills
Is proficient in typing and general computer skills.
Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities
Must be solutions-oriented.

Requirements (a.k.a. What You Need to Get the Job Done)

High-school diploma required;
Bachelor’s Degree preferred.
3+ years of experience with current automotive mechanical and diagnostics.

So What About the Perks? Perks matter

Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
Medical, dental, and vision, oh my! Drive Time Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, Drive Time Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive…