Remote Claims Processor

Our client is looking for a dedicated and efficient Remote Claims Processor to join their fully remote team, supporting operations across South Africa. This role is crucial for the smooth functioning of our claims department, ensuring that policyholder claims are processed accurately, promptly, and in accordance with established procedures. You will be responsible for reviewing claim submissions, verifying information, and processing payments, all from the comfort of your home office.

This is an excellent opportunity for individuals seeking a flexible work arrangement within the vital insurance sector, contributing to client satisfaction and operational excellence.

• Receive, review, and verify insurance claim forms and supporting documentation for accuracy and completeness.
• Input claim data into the company's claims management system with high attention to detail.
• Process approved claims, ensuring timely issuance of payments or adjustments.
• Identify discrepancies or missing information and liaise with policyholders or relevant parties to resolve them.
• Adhere strictly to company policies, procedures, and regulatory guidelines throughout the claims processing lifecycle.
• Maintain organized electronic records of all processed claims and related communications.

• Previous experience in claims processing or administrative support within the insurance industry is highly desirable.
• Proficiency in using computer systems, including claims management software and standard office applications.
• Strong data entry skills with exceptional accuracy and speed.
• Excellent organizational skills and the ability to manage workload effectively in a remote setting.
• Good written and verbal communication skills for clear correspondence.
• A reliable internet connection and a dedicated home office setup are required.

• Competitive annual salary and potential for performance-based incentives.
• Fully remote work environment, offering significant flexibility and work-life balance.
• Access to online training and development resources.
• Provision of necessary software and remote work tools.
• Opportunity to be part of a growing, forward-thinking insurance company.