Field Representative Job Los Angeles California USA,Insurance

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Field Representative - Central/ Downtown Los Angeles

Full Time Professional Southern California, CA, US

3 days ago Requisition

Salary Range: $70,000.00 To $90,000.00 Annually

For over a century, the Workers' Compensation Insurance Rating Bureau of California (WCIRB) has been California's trusted, objective provider of actuarially based information and research, advisory pure premium rates and educational services integral to a healthy workers' compensation system. The WCIRB is a California unincorporated, private, nonprofit association comprised of all companies licensed to transact workers' compensation insurance in California. The operations of the WCIRB are funded primarily by membership fees and assessments;

no state money is used to fund its operations. The WCIRB is a stable company and a proven leader in the workers’ compensation insurance industry nationwide.

The WCIRB performs a number of functions to accurately measure the cost of providing workers' compensation benefits and ensure a healthy workers’ compensation system. To learn more about our company, please visit About Us | WCIRB California . The WCIRB employs approximately 175 people with an average tenure of over 10 years. We are committed to fostering a healthy, safe and diverse work environment leading to a dedicated, collaborative and innovative workforce,

Summary

This is a Central/ Downtown, field-based position, with work performed from a home office and travel to insureds’ locations as required. Areas covered may include Koreatown, Hollywood, Los Feliz, Echo Park, Mid-Wilshire, South Park, and Silver Lake.

The Field Representative uses significant independent judgment in applying knowledge of the workers’ compensation insurance standard classification system and of WCIRB procedures to analyze information collected and to determine the standard classifications that apply to a policyholder’s operations. Working independently, the Field Representative is responsible for (1) classification inspection reports, (2) Test Audits of payroll, (3) Test Audits of claims classifications, and (4) general email and phone correspondence with insurers, agents and brokers and employers.

Core

areas of responsibility include:

1 . Field Representatives are expected to meet established quality and quantity requirements reflected in the Standard Performance Requirements including:

Production:
The Field Representative is required to hit production goals for inspections (Original, Renewals, Special and Targeted) and Test Audits.
Quality:
The Field Representative is required to produce both a quality inspection and test audit that are reflective of a business classification and payroll.

2. Field Representatives meet and interact directly with California business owners, with a primary responsibility of delivering a positive customer experience through accessibility, responsiveness, and professional conduct.

Essential Duties and Responsibilities

Interviews policyholders and inspects their premises to obtain information needed to properly classify their business operation for workers’ compensation insurance purposes.
Prepares, proofreads and submits classification inspection reports describing the employer’s business.
Examines insurers’ payroll audits and policyholders’ payroll records to verify the proper reporting of exposure by classification for unit statistical purposes.
Conducts claims classification audits to verify the classifications assigned by insurers to reported claims.
Prepares, proofreads and submits the results of Test Audits and claims classification audits.
Conducts ride along with team…