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Bilingual Claims Care Center Associate

Remote / Online - Candidates ideally in
Kansas City, Jackson County, Missouri, 64101, USA
Listing for: American Family Insurance Agency Staff
Remote/Work from Home position
Listed on 2026-10-19
Job specializations:
  • Insurance
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 34000 - 44000 USD Yearly USD 34000.00 44000.00 YEAR
Job Description & How to Apply Below

American Family Insurance is seeking a bilingual Customer Experience Associate to manage phone and digital interactions on new and existing claims. You will review coverage, process payments, and provide clear guidance to customers, while maintaining an organized workload and supporting low-complexity inventory as needed.

This role is primarily work-from-home in the United States, with a daily commuting requirement to one of our offices within a 50-mile radius.

We are seeking a motivated Bilingual Claims Care Center Associate to join American Family Insurance Agency Staff in Kansas City, MO, United States.

We invite applications for the Bilingual Claims Care Center Associate position located in Kansas City, MO, United States.

The following opening is for a Bilingual Claims Care Center Associate with American Family Insurance Agency Staff.

Our group is growing, and we are hiring a Bilingual Claims Care Center Associate in Kansas City, MO, United States.

Position Requirements
10+ Years work experience
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