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Junior Adjuster

Remote / Online - Candidates ideally in
Edmonton, Alberta, Canada
Listing for: SCM Services d’assurances
Remote/Work from Home position
Listed on 2026-10-19
Job specializations:
  • Insurance
    Insurance Analyst, Insurance Claims, Insurance Agent & Advisor
Job Description & How to Apply Below
Company:
Claims Pro LP

Junior Adjuster - Edmonton, Alberta, Canada

We have an existing opportunity to add two  Junior Adjusters  to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.

Key Responsibilities

Prompt contact and follow up with policy holders and claimants.

Investigate the cause and report to clients with solid recommendations.

Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.

Throughout the claims process, you will provide high level of customer service to clients and the insured.

You will participate and share ownership and responsibility for after-hours customer service requirements when required

Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and

Experience:

Completion of high school education;
University degree or post-secondary education related to insurance will be given preference.

Proficient in use of Microsoft Office Products (Outlook, Word, Excel, One Drive).

At least  1-year relevant experience in claims   adjusting  or related-field.

Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.

Effective analytical skills, including identification of cause-and-effect dynamics

Able to draw valid conclusions and effectively communicate them.

Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join Claims Pro? We are proud of our people, and it shows:

You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

You will be supported by experienced local claims support, centralized after hours support, and dictation services

Your claims load is driven by senior executives and business development staff from coast to coast

You are compensated for your billable hours and other costs.

You are working in parallel with other SCM Insurance services teams

Your workload is balanced to ensure you can maintain a high-quality level

Visit  or  to learn more.

What We offer:

Compensation is commensurate with experience, qualifications, and internal equity.

Pay-for-Performance Incentives

Work-Life Balance & Hybrid/Remote Work Opportunities

E-flex Benefits Program & Wellness Initiatives

Registered Retirement Savings Plan (RRSP) with 2% Match

Training, Career Development, and Employee Recognition Programs

Reimbursement for Adjusting Licenses and Dues

Employee Referral Bonuses

Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.

We welcome resumes submitted directly from candidates.

#Claims Pro
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