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Remote Insurance Retention Specialist - Personal Lines

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02212, USA
Listing for: Greylock Federal Credit Union
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent & Advisor
Salary/Wage Range or Industry Benchmark: 39000 - 51000 USD Yearly USD 39000.00 51000.00 YEAR
Job Description & How to Apply Below

Greylock Federal Credit Union is hiring a Retention Officer for Personal Lines in Pittsfield, MA. This full-time, remote role focuses on strengthening policyholder loyalty, handling premium concerns, and delivering consistent, high-quality service.

You will own remarketing, renewals, and cross-sell initiatives, partnering with account managers to optimize coverage and customer satisfaction while maintaining precise records across agency and carrier systems.

This posting is for the Remote Insurance Retention Specialist - Personal Lines role at Greylock Federal Credit Union, based in Pittsfield, MA, United States.

The position is based in Pittsfield, MA, United States.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 39.000 - 51.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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