Sr. Loss Adjuster, Homeowner Claims - Remote

Sr. Large Loss Adjuster, Homeowner Claims
- Remote

R8024 Sr. Large Loss Adjuster, Homeowner Claims
- Remote (Open)

• California
  - Home Teleworkers

• Arizona
  - Home Teleworkers
• Colorado
  - Home Teleworkers
• Nevada
  - Home Teleworkers
• Utah
  - Home Teleworkers

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.

Step into a role where you can contribute to our shared success through meaningful work.

• With limited supervision, is responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $250,000 in structural damage.
• With supervision oversight, handles claims up to policy limits for all 1st-party coverages.
• Provides direction regarding the investigation of the loss and will work with representatives from SIU, Subrogation, Bureau Litigation and Claims Coverage Question Unit as needed in completing this task; responsible for providing recommendations to management pertinent to these losses.
• Additionally, works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion throughout all states where CSAA IG provides homeowner policies.
• Responsible for developing structural repair bids using approved estimate writing program for claims classified as large losses.
• May be required to respond to catastrophe situations outside of normal work area.

• Responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $250,000 in structural damage.
• Responsible for evaluation of personal property losses associated with dwelling losses.
• Handles claims up to policy limits for all 1st-party coverages.
• May handle desk claims.
• Provides direction regarding the investigation of the loss and will work with representatives from SIU and Subrogation as needed in completing this task; responsible for providing recommendations to management pertinent to these losses.
• Works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion.
• Responsible for developing structural repair bids using Xactimate.
• May handle multiple states and must understand the laws and regulations of each.
• Assesses building damage, decides the scope of necessary repairs and writes an estimate to rebuild the home.
• Negotiates with insureds, contractors, engineers and public adjusters to arrive at an agreed cost-of-repair.
• Consults with outside legal counsel on complex coverage issues.
• May be required to respond to catastrophe situations outside of normal work area.
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).
• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
• Travels as needed for role, including divisional / team meetings and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

• 5-10 years claims experience with preferred emphasis on Homeowner field claims.
• 3+ years handling Homeowner Total Loss claims.
• High School (HS) or GED.