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Commercial Senior Auto Claims Adjuster- Remote

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: CSAA Insurance Group
Full Time, Remote/Work from Home position
Listed on 2026-10-22
Job specializations:
  • Insurance
    Insurance Claims, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 27.55 - 36.81 USD Hourly USD 27.55 36.81 HOUR
Job Description & How to Apply Below
External candidates:
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Internal candidates:
Please go to Workday and click  Find Jobs  link under Career Thank you for considering opportunities with us!

Job Title Commercial Senior Auto Claims Adjuster
- Remote

Requisition NumberR
8027 Commercial Senior Auto Claims Adjuster
- Remote (Open)
Location Nevada
- Home Teleworkers Additional Locations Alabama
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- Home Teleworker {+ 21 more}Job Information We’re Mobilitas, created by CSAA Insurance Group, we serve the unique needs of the modern mobility sector. We specialize in tailored solutions for today’s evolving transportation landscape, helping our partners manage risk, move quickly and deliver exceptional experiences. We’re looking for motivated, innovative individuals who think big, move fast and want to help shape the future of mobility.

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We are actively hiring for a Commercial Senior Auto Claims Adjuster
- Remote Your Role:

We are seeking experienced and detail-oriented commercial auto claim adjusters to join our dynamic team. Candidates must be available to work claims primarily aligned with the Pacific Time Zone. At least 85% of the caseload will be originate from this region.

Our operational hours are 7 days a week from 5:30am-7:30pm (Pacific Time) including holidays. There is a need for flexibility to be scheduled a shift with an 7:30pm ending time (Pacific Time), however, you should be available to work 40 hours a week within operational hours. You will have one weekend day off and one weekday off. Days off are typically consecutive however we do not guarantee consecutive days off and most shifts include at least 1 weekend day.

Schedules assigned can fluctuate with our business needs.

Your Work:

Manage a large inventory of claims ranging from minor to moderate complexity.

Answer inbound calls, open claims, acquire loss details from all involved parties and Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.

Explain policy, coverage, and appropriate course of action.

Arrange and pay repair, rental, towing, total losses and negotiate storage.

Document claim files, send correspondence, and communicate with all parties involved.

Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Work Schedule:

The expected schedule for this role is the ability to work any shift 7 days a week, 7:00 AM to 7:00 PM Pacific Time (PT).Training

Schedule:

Paid virtual training starts on November 30th, 2026, and consists of a combination of classroom and on-the-job training. The training schedule is Monday through Friday from 8 a.m. to 5 p.m. pacific time.

Required Experience, Education and Skills High School Diploma/GED or 2+ years of customer service experience…
Position Requirements
10+ Years work experience
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