Customer Retention Advisor Insurance
Remote / Online - Candidates ideally in
London, Greater London, W1B, England, UK
Listed on 2026-10-23
London, Greater London, W1B, England, UK
Listing for:
hireful
Full Time, Remote/Work from Home
position Listed on 2026-10-23
Job specializations:
-
Insurance
-
Customer Service/HelpDesk
Job Description & How to Apply Below
As an Insurance Renewals Advisor, you’ll handle inbound calls, support online sales, retain customers considering cancellation and identify opportunities to maximise renewals. You’ll deliver outstanding customer service while ensuring every interaction meets FCA regulatory and compliance standards.
What’s on Offer?
Salary: £25,700 salary, 24 days’ annual leave plus your birthday off, Pension, two charity volunteering days, group life assurance and a healthcare cash plan.
Location:
100% work from home / Remote
Working Hours:
37.5 hours per week, Monday–Friday, between 8am and 6pm on a rotating shift pattern, with some rota-based weekend work.
PLEASE NOTE:
You must be able to start on the 23rd November so that you can be part of a 4-week onboarding / training program.
What We’re Looking For
Previous call centre experience is essential. Experience in sales, customer retention, insurance renewals or a target-driven customer service environment is highly desirable. You’ll be a confident communicator, resilient, organised and passionate about delivering excellent customer experiences.
Ready to Apply?
If you have experience in any of the following:
Retention Advisor, Insurance Renewals Advisor, Policy Renewals Advisor, Customer Retention Advisor, Insurance Sales Advisor or Renewals Consultant, apply today!
Interested? CLICK APPLY and send through a CV for immediate consideration
Additional Information / Benefits
£25,700 per annum + Saturday overtime
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×