Senior Liability Specialist

In-Scope
Permanent, Full-Time
Location:
The successful candidate can be located in any of the Saskatchewan Branches

Workspace:
This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office, on a scheduled rotation once probation requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.
Pay Range: $82,886.00 - $.
Apply By:
November 5, 2026

GENERAL ACCOUNTABILITY

The Senior Liability Specialist is responsible for day-to-day team leadership and technical guidance of Liability Specialists involved in the administration of liability claims for all lines of insurance (commercial, personal lines and farm) within SGI CANADA. This position provides specialized support in the interpretation and application of coverages under multiple SGI CANADA Property lines of insurance and relative case law, working closely with our legal team to administer this portfolio of work.

The Senior Liability Specialist is also responsible for the administration of complex, high value and sensitive claims.

KEY ACCOUNTABILITIES

Note:

This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Liability Claims Management

• Provides technical guidance and direction to Liability Specialists, adjusters, brokers and other internal divisions on claims relating to liability, including bodily injury as it pertains to tort law.
• Provides guidance to Liability Specialists on highly complex claims.
• Manages the intake, investigation, negotiation and settlement of claims, ensuring that corporate standards and procedures are followed and that claims are equitably settled.
• Provides guidance to Liability Specialists, adjusters, brokers and management on sensitive claims by intervening between the claimant and the adjuster where possible disputes could occur, investigating continuing disputes, upholding or overriding adjuster decision and/or taking corrective action when appropriate.
• Provides direction and, if needed, decisions on payout and reimbursement of high value claims or of claims with significant cost, to adjusters and legal counsel.
• Verifies coverage and/or validity of claims as determined through interpretation of the policy wordings and other related acts and case law.
• Contacts and/or interviews witnesses, legal representatives, or other external persons as required.
• Leads internal process improvement meetings to foster continual improvement.
• Maintains a portfolio of historical abuse files and works closely with legal for maintenance and settlement of these files.
• Creates, reviews and responds to claims decision and denial requests.
• Investigates and provides input on ministerial and Fair Practices Office inquiries.
• Conducts claims reviews and audits.

Administration and Adjudication

• Coordinates the general administration of liability claims unit including scheduling, dispatching, monitoring workflow and maintaining reporting for various stakeholders including reserving, cycle time and file reviews.
• Researches and gathers relevant case law to support decision making.
• Maintains up to date knowledge of industry trends, regulations and best practices as it pertains to liability exposures.
• Develops, maintains and coordinates applicable training for Liability Specialists.
• Collects and analyzes quality control data to assist with creating an equitable distribution of files among liability specialists.
• Provides input in the development and…