Remote Claims Intake Agent
Remote / Online - Candidates ideally in
Greater Sudbury, Sudbury, Ontario, Canada
Listed on 2026-10-24
Greater Sudbury, Sudbury, Ontario, Canada
Listing for:
Crawco
Full Time, Remote/Work from Home
position Listed on 2026-10-24
Job specializations:
-
Insurance
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Support customers remotely as a Claims Alert Agent using clear communication and calm problem-solving during unexpected losses or incidents. Work from home full time.
As a Claims Alert Agent, you become the trusted first contact for customers needing immediate assistance. You gather claim details, document incidents, and route claims accurately to appropriate insurance providers. The position supports customers during critical moments through frequent English communication.
Key Responsibilities:- Serve as customers’ trusted first point of contact
- Gather detailed information about claims and incidents
- Document claim details accurately for further handling
- Provide immediate support and reassurance to policyholders
- Route claims to appropriate insurance providers promptly
- Clear communication skills during customer interactions
- Ability to remain calm under pressure
- Commitment to delivering outstanding customer experiences
- Frequent English communication and document preparation
- Availability for full-time remote work from home
Apply your communication, documentation, and customer support skills as a remote Claims Alert Agent during critical insurance moments.
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