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Automotive Warranty Claims Specialist

Remote / Online - Candidates ideally in
Moncton, New Brunswick, Canada
Listing for: MSX International
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Insurance
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 48000 - 77000 CAD Yearly CAD 48000.00 77000.00 YEAR
Job Description & How to Apply Below

Use automotive warranty expertise to review claims for MSX from a primarily remote position serving Metro Detroit and surrounding areas. Strong analysis matters.

The Automotive Warranty Specialist supports program operations for dealers, field personnel, internal staff, and OEM personnel. You will review submitted claims, assist with claim entry, and resolve rejected or conflicting coverage questions. The work includes Basic Manufacturer’s Warranty, Extended Plan Coverage, and other OEM program coverage.

Key Responsibilities:
  • Review dealer claims for accuracy by claim type
  • Troubleshoot rejected claims and answer coverage questions
  • Evaluate applicable manufacturer and extended warranty coverage
  • Maintain basic program reports and claim procedures
  • Charge back unauthorized or incorrect dealer claims
Requirements:
  • Prior OEM claim entry experience required
  • Prior warranty coverage review experience required
  • Three to five years of claims experience
  • Strong analytical, interpersonal, organizational, and communication skills
  • Entry level Microsoft Word and Excel skills

Apply automotive claims expertise, coverage review, and careful follow-up as an MSX Warranty Specialist supporting dealers and OEM programs.

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