Remote Financial Coordinator

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Full Time Professional

30+ days ago Requisition

The Financial Coordinator is responsible for reviewing the accounts receivable report and reviewing in detail what service dates and balances are outstanding.

This is a remote position

• Contact offices, insurance companies, and internal departments to obtain missing insurance information and follow up on all outstanding insurance claims for assigned clinic.
• Review patient account balances and communicate directly with clinic managers to reach out to patients.
• Utilize various reports in Dentrix Enterprise to analyze clinic insurance aging status, trends, and help develop a proactive plan of action to help carry offices to high collection rate.

• Prepare electronic insurance claims and related documents and review them for completeness.
• Attach supporting documentation to claims accordingly.
• Utilize E-Central to monitor submitted and rejected claims and assure claims are accepted by payors.
• Close out claims or resubmit as necessary, and process in a timely manner while meeting filing deadlines and limits.

• Create, update and input insurance fee schedules into dual practice management systems.
• Create, update and input insurance plan rules into practice management system.
• Contact insurance companies annually or as needed to ensure fee schedules are up to date.
• Process and input patient insurance breakdowns into system.
• Answer any insurance related questions to office managers, or internal departments.
• Ability to analyze and interpret financial and insurance data.
• Work and follow company policies and procedures accurately.
• Ability to analyze and solve problems while exercising a moderate degree of judgment.
• Ability to juggle competing demands and priorities and manage time well (both self and others) even when time is short.
• Dependability and outstanding organizational ability, with focused attention to detail and follow up.
• Excellent interpersonal skills, including the ability to communicate clearly both verbally and in writing, and maintain a customer-oriented attitude during all interactions, including phone and in person.
• Must be proficient in Microsoft Office including Excel and SharePoint and must have experience using websites or software applications to find, review, edit, and submit insurance claims.

• Required Experience:
  
  2-4 years of healthcare insurance and billing experience, preferably in a dental group.
• Required Knowledge: A working knowledge of dental terminology and dental-related insurance practices and procedures.
• Knowledge in Dentrix Enterprise Software preferred

• Requires some flexibility in scheduling, such as the ability to work evenings and weekends.