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Insurance Customer Service Representative

Remote / Online - Candidates ideally in
Town of Sun Prairie, Dane County, Wisconsin, USA
Listing for: Suchomel-
Remote/Work from Home position
Listed on 2026-11-04
Job specializations:
  • Insurance
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 38000 - 50000 USD Yearly USD 38000.00 50000.00 YEAR
Job Description & How to Apply Below
Job Description

Great with people and willing to learn? Start your insurance career with us.

Suchomel & Associates, LLC is an American Family Insurance agency in Sun Prairie, WI. We protect local families and businesses with car, home, life, umbrella, renters, and small business coverage, and our team treats clients like neighbors.

No insurance experience? No problem. If you’ve worked in hospitality, retail, banking, real estate, or any job serving people, you already have what matters most. We’ll train you and help you get licensed.

We’ll teach you the rest.

Benefits
  • Work from Home
  • Flexible Schedule
  • Hands on Training
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Paid Time Off (PTO)
  • Fun & Friendly Co-workers
  • Commission and Bonus Opportunities
  • Continuous Learning and Development
  • We Invest In You
  • We Help With Getting Licensed
Responsibilities
  • Build trust with clients and create tailored insurance quotes
  • Spot cross-selling and bundling opportunities
  • Help clients understand their policies and answer questions
  • Process payments and update policies
  • Uphold the agency's values and standards in every customer interaction.
Requirements
  • A Property & Casualty insurance license is a Bonus but not required to start
  • Great with people: friendly, patient, and a good listener
  • A positive attitude and willingness to learn
  • 1+ years of customer service or sales experience
  • Basic computer skills, typing, and comfort with multi-line phones
  • The ability to work independently and on a team.
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