Senior Accident Claims Advisor

Interpret policy wording and manage complex Accident Benefits claims remotely for Allstate’s Ontario team, using critical thinking and strong communication.

As a Senior Claim Advisor, Accident Benefits, you will handle complex to non-catastrophic first-party injury claims. Reporting to the Manager, Casualty Claims Complex AB, you will determine coverage, set reserves, investigate claims, and resolve customer problems. This fully remote position serves Ontario.

• Interpret policy wording and determine Accident Benefits coverage
• Set reserves for assigned Accident Benefits claims
• Investigate, negotiate, and settle moderate-to-high complexity claims
• Document files thoroughly and follow claims guidelines
• Communicate professionally with claimants, vendors, and medical professionals

• Two to four years of Ontario Accident Benefits experience
• Experience must be outside the Minor Injury Guideline
• Strong critical thinking and claims assessment skills
• Strong written and verbal communication abilities
• Ability to work independently and collaboratively

Use Accident Benefits expertise, customer service, and sound judgment to resolve injury claims as Allstate’s Senior Claims Advisor.