Property Field Claims Specialist: Inspect

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience.

As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Key Responsibilities:

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work: This position is located in Des Moines, IA. Competitive candidates should reside within one of the listed zip codes and will service this same territory:

50001, 50005, 50008, 50009, 50021, 50023, 50028, 50032, 50035, 50047, 50049, 50051, 50052, 50054, 50055, 50056, 50057, 50060, 50062, 50065, 50067, 50068, 50078, 50103, 50106, 50112, 50116, 50118, 50120, 50123, 50125, 50127, 50135, 50137, 50138, 50139, 50141, 50142, 50144, 50145, 50147, 50148, 50150, 50151, 50153, 50157, 50158, 50160, 50161, 50162, 50163, 50165, 50166, 50168, 50169, 50170, 50173, 50208, 50210, 50211, 50213, 50214, 50225, 50228, 50229, 50232, 50234, 50237, 50238, 50239, 50240, 50241, 50247, 50251, 50252, 50262, 50264, 50272, 50275, 50278, 50309, 50311, 50312, 50314, 50315, 50316, 50317, 50319, 50320, 50321, 50327, 50632, 52211, 52339, 52569, 52574, 52581, 52583, 52590

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments.

Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed itionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive candidates…