Multi-Line Representative - State Farm Agent Team Member

• Opportunity for advancement
• Paid time off
• Bonus based on performance

We have an immediate opening for an experienced team member with prior State Farm agency office experience to join our busy, high-volume office. This position requires current or prior State Farm Team Member experience with an active P&C License and Life / Health License.

• Handle claim follow-ups with customers and answer incoming claim questions
• Schedule and complete virtual onboarding appointments
• Assist with incoming service calls and identify multi-lining opportunities for our existing customer base
• Be comfortable and consistent with cross-selling Life & Health products (must be well-versed & have a proven track record cross-selling)
• Assist with training new hires and support our in-office onboarding team to ensure our onboarding process is implemented correctly and consistently.
• Participate in potential retention calls—reviewing existing policies, identifying opportunities to retain customers, and working to save the business.

• Prior experience working in a State Farm agency office
• Confidence handling customer questions—especially around claims
• Ability to multitask while staying organized and following process
• Strong accountability and professionalism in a fast-paced environment
• A mindset focused on both customer service and meeting office production expectations
• Must be fully P&C Licensed as well as Life / Health licensed.

If you’re experienced, customer-focused, and ready to jump into a high-performing team immediately, we’d love to hear from you.

This is a remote position.