Allstate Customer Insurance Advisor

Allstate Customer Insurance Advisors build policyholder relationships through insurance guidance, portfolio reviews, and responsive service from home.
As an Inside Service Agent, you will make Allstate’s “You’re in Good Hands” promise real for customers. Reporting to the Manager, Inside Service, you will answer service, billing, and First Notice of Loss calls. Your work includes policy knowledge, renewals, personalized advice, and client loyalty.

Key Responsibilities:

Provide personalized insurance service as a Trusted Advisor
Explain policies, procedures, features, and benefits
Conduct portfolio reviews and support policy renewals
Build relationships through attentive policy updates
Reply to online customer requests
Requirements:
Have or obtain the required provincial insurance license
Possess one to three years of customer service experience
Demonstrate proficient Microsoft Office computer skills
Communicate in written and spoken English
Remain available for all operating hours, including evenings
Bring relationship building, insurance guidance, and customer communication skills to Allstate’s home-based Inside Service team.